Homeowner WebPortal - Account Information

22 STEPS

1. On Kuester.com click Homeowner Login

2. If already registered, click Sign In

3. Enter your login email and password and click Sign in

4. On the Dashboard, you will see your Current Account Balance

5. Any open Violations on your account

6. Any open Work Orders

7. And any open/pending Architectural Requests

8. You can also click the links in each section to quickly access that information.

9. You can also access this information at the top of the screen and hovering over the Account Info tab.

10. My Account will provide your Transaction History

11. This will show you your Account History for the past 12 months.

12. You can adjust your date range as far back as you want.
Update the date range and click Refresh.
You can also export the information to Excel.

13. At the bottom is a quick link to make a payment - Click Pay Now

14. My Profile will be where you can update your login information, your email settings, register additional properties to your account, and the information displayed in the Community Directory

15. Within My Profile, there are additional tabs at the top, Communication and Directory. Click each of these to make changes to your profile.

16. In My ARC Requests you can submit a new Architectural Application, easily see the status of your open and pending Arc applications, as well as provide comments to the Review Committee and upload additional files for any open/pending applications.

17. Within My ARC Requests your requests will be listed with their current status. Click on Details to see the notes and a copy of the application and emails from the Committee. Open/Pending also have the ability to add Comments and Attachments.

18. In My Violations you can view all open and closed violations, the letters and full size photos. You can also add comments and your own photos - showing the issue as resolved, requesting a variance for additional time, or disputing the violation.

19. Within My Violations your violations will be listed with their current status. Click on Details to see the notes and a copy of the letters and pictures. Open Violations also have the ability to add Comments and Attachments.

20. In My Work Orders you can submit a new Work Order, re-open a previously completed Work Orders, and see details on current open Work Orders, as well as add comments and pictures.

21. Within My Work Orders your work orders will be listed with their current status. Click on Details to see the notes and updates from the Manager. You also have the ability to add Comments and Attachments.

And that's your Account on the website! There is a lot more information on the website, so please take a moment to look around to learn more about your community!

Here's an interactive tutorial