Why am I still being charged late fees and/or late interest if I have entered a payment plan agreement?

The late fees and interest continue to accumulate during a payment plan for two reasons: 

• Late fees and late interest are automatically applied by our system to any account having a balance on the late fee date. There is no way to stop individual accounts from being charged. 
• Should the payment plan go into default (resident fails to make payment or has payments returned for Non-Sufficient funds), all late fees and interest will not be waived and become part of the outstanding balance. 

The removal of late fees and late interest is addressed within the Payment Plan Agreement.